Our industry leading repossession management and remarketing software, IBEAM, is completely web-based. This 100% SaaS architecture uses the latest technology and has won numerous awards for intuitiveness and functionality. Unlike many other products in the market, it was engineered from the ground up to be user friendly with workflows that remove inefficient manual processes and the lack of transparency in the repossession industry. IBEAM is incredibly easy to use – there is little training required and no software to install. Most customers, can be up and running in as little as a day.
True SaaS platform
Tracks cases and agents in real-time
Integrates with existing systems
The system is highly scalable, capable of handling hundreds of thousands of assignments at any given time. Security and compliance are foundational to the IBEAM platform. All data is 128 bit encrypted in transit and at rest and stored at a Tier 3 SSAE 16 certified data center. All sensitive data such as customer account numbers and social security numbers are encrypted in the database. No data resides on laptops, or field offices, further reducing the risk of information breaches.
Because the entire process is electronic, and all parties – lenders, repossession agents and forwarders use the same portal, it is a powerful communication platform. All data is available real-time, meaning you know the status of your cases 24/7. Prior to IBEAM, lenders had no visibility to forwarders or agents. With IBEAM, all communication and workflow is captured in one system, enabling you to see actions as they happen, no more waiting for emails, reports, phone calls or faxes. The portal allows notes/questions to be shared amongst parties, so you can collaborate and work together to achieve the common goal. The software enforces agreed upon pricing, so there are no hidden fees. Agents are measured against multiple performance metrics and scored in real-time, ensuring that the top performers are rewarded with larger case loads.
To further expedite the flow of information, IBEAM integrates with a multitude of systems from commercial collection and remarketing to customer’s legacy systems. These integrations enable IBEAM to automatically load accounts and assignments from customer’s systems, creating an entirely electronic workflow from agent assignment to gathering condition reports to billing and settlement. Results and reports can be pushed back to collection and customer systems. Integrations with remarketing and peers software services such as iRepo, facilitates the recovery process and makes it easier to transition to using IBEAM as the single ‘pane of glass’.