Primeritus Names Misty Carson VP of Sales

October 16, 2023

Primeritus Financial Services, Inc., (PFS) announced that Misty Carson has joined the company as vice president of sales, assuming responsibility and leadership for the company’s Sales Team and branding. PFS is the nation’s leading service provider of recovery management, skip tracing, and remarketing services to the auto finance and insurance services industry. In her new position, Carson will report to Steve Norwood, chief executive officer of Primeritus Financial Services, Inc., and will join the senior leadership team. Norwood stated, “Misty is a tenured sales executive with a proven track record of success in generating new business growth with many auto finance institutions, banks, and credit unions. Misty’s knowledge in the financial services industry will be an asset to our company, partners, and customers.” Carson comes to Primeritus with over two decades of senior sales leadership experience in account receivables management and business process outsourcing with large national outsourcing companies who … Continued

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Primeritus Names Justin Conners to be COO

November 18, 2022

The leadership transformation of Primeritus Financial Services continued with an announcement to the provider of recovery management, skip-tracing, and remarketing shared on Monday. Already with a new chief executive officer and chief financial officer in place, Primeritus said it has promoted Justin Conners from senior vice president of operations to be chief operating officer. According to the news release, Conners will have the responsibility of managing all of operations for all the Primeritus family of companies. Primeritus said in the news release that the changes came following the resignation of former CFO Nick Kates and CEO Chris McGinness, who had previously been with the company since 2013. “I am very excited to be back in the industry and to be working with such great customers and employees we have here at PFS. We are committed to be the leading provider of repossession, skip and remarketing services in this market,” Norwood … Continued

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Repossession Executive of the Year – Presented by Primeritus

November 18, 2022

Dion Gage said he learns something new about the repossession and recovery business every day. His knowledge-gaining approach is part of the reason why Gage was named this year’s Repossession Executive of the Year, an accolade presented by Primeritus Financial Services. Gage will officially be given the accolade during Used Car Week, which begins on Nov. 14 in San Diego. Gage is a seasoned financial services professional who brings more than 20 years of experience to his role as vice president of vendor management and impounds at Exeter Finance. Since joining the company in 2017, Gage has been essential in ensuring that repossession vendors meet all monthly service legal agreements (SLAs), creating repossession strategy for the company, developing internal repossession teams at Exeter, and onboarding vendors to achieve company metrics. Before joining Exeter Finance, Gage worked for Santander Consumer USA and WFS Financial in operations, vendor management, servicing, and collections. … Continued

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Toyota Financial Services Honors Primeritus with Recovery Award

October 11, 2018

Primeritus Financial Services is pleased to announce they were the first supplier to receive the Recovery Services Excellence Award from Toyota Financial Services (TFS). This is Toyota’s most recent supplier recognition program for fiscal year 2018. The program is intended to drive performance results in a competitive spirit amongst Toyota’s recovery service vendors. The award recognizes a vendor’s performance in results, compliance, and overall partnership, and includes a trophy which travels quarterly for display in each recipient’s home office. “It’s truly an honor to have been the first to receive the ‘Recovery Services Excellence Award’ from TFS,” said Scott Peters, President and CEO. “But it’s far from an individual achievement. This award is a testament to the combined power of great vendor and lender partnerships, and a values-driven culture within Primeritus. We’re eager to continue advancing our continuous process and technology improvements and playing a meaningful role within the industry.” … Continued

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SNAAC Partners with Primeritus Financial Services for Nationwide Remarketing Services

September 25, 2018

Security National Automotive Acceptance Company (SNAAC), a non-prime auto finance company, and Primeritus Financial Services, Inc., the leading service provider of recovery management, skip tracing, and remarketing services to the auto finance industry, today, announced their collaborative partnership. Primeritus will provide SNAAC their full-suite of remarketing services for SNAAC’s automotive portfolio. “Primeritus has a solid reputation in the industry by helping auto finance companies improve their remarketing strategies and obtaining the highest returns in the auction lanes,” says Chris Mitcham, Senior Vice President of Collections with SNAAC. “SNAAC is proud to partner with a company that will help us; improve our portfolio results, lower our overall days to sell, manage cost, experience premium lane placement, and participate in their vehicle certification process in order to obtain the highest vehicle retention value.” Keith Byrd, VP of Remarketing for Primeritus added, “The team at Primeritus is very excited and proud to partner … Continued

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Primeritus Financial Services Acquires Capital Recovery Group, LLC; Name Changes to Find Track Locate, Inc.

June 28, 2018

Primeritus Financial Services, Inc. – the leading provider of recovery management, skip tracing, and remarketing services to the auto finance industry in the U.S. – today announced the acquisition of Capital Recovery Group, LLC (CRG). Based in Tucson, Arizona, CRG is the only recovery solution company dedicated solely to the powersports community. CRG, founded by Nic Spallas, Adam Jones, and Dennis Louderback, is the seventh acquisition by Primeritus since 2012. “We are very selective when considering potential acquisition targets, evaluating many different aspects of the company,” said Scott Peters, President, and CEO of Primeritus. “We were very impressed when we talked to the team at CRG and knew right away that this would be a great addition to the Primeritus Family of Companies.” Chris McGinness, SVP of Operations for Primeritus added, “CRG has an excellent reputation within the powersports industry. We look forward to working with their team to enhance … Continued

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Primeritus Financial Services Receives Top Honor from Ally Financial

April 17, 2018

Primeritus Financial Services, Inc., the leading provider of recovery management, skip tracing and remarketing services for the auto finance industry in the U.S., today announced that it has received Ally Financial’s 2017 Supplier of the Year award. “We are honored to have received such a prestigious award from Ally. I could not be more proud of our team for their hard work and the commitment to excellence that it took to achieve this. We have enjoyed a strong relationship with Ally and are excited to see this grow in the future.” said Chris McGinness, SVP of Operations for Primeritus. “We have made a concerted effort to deliver sustained results for Ally.” “It’s extremely rewarding to be recognized as an industry leader by Ally,” said Joe Mappes, EVP Client Services and Sales, Primeritus. “Our teams have worked very hard in developing a trusted relationship with Ally since we started working together … Continued

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Primeritus Financial Services Acquires Global Investigative Services

February 15, 2017

Wednesday, February 15, 2017 Nashville, TN – Primeritus Financial Services, Inc. – the leading provider of recovery management, skip tracing, and remarketing services to the auto finance industry in the U.S. – today announced the acquisition of Global Investigative Services, LLC (GIS). Based in Rockwall, TX, GIS was founded by Greg Hill and partner Danny Tolbert and provides vehicle skip tracing services, equipment recovery and investigative services to the finance community.

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Primeritus Financial Services Acquires Roquemore

January 21, 2016

Thursday, January 21, 2016 Nashville, TN – Primeritus Financial Services, Inc. – the leading provider of recovery management, skip tracing, and remarketing services to the auto finance industry in the U.S. – today announced the acquisition of Roquemore. Based in Dallas, TX, Roquemore is the leading provider of vehicle skip tracing services to the credit union and collateral protection industries.

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2014 was the Season of Giving for Primeritus Financial Services

January 2, 2015

Friday, January 2, 2015 Nashville, TN – During 2014, employees of Primeritus Financial Services, Inc. worked hard campaigning and giving for their favorite charities. Primeritus CEO, Chuck Tapp said “Our employees held a highly successful Red Cross Blood Drive; a walk to raise money and awareness for the American Diabetes Association.” Tapp continued, “We end the year with our annual holiday donation to A Special Wish Foundation®, giving special wishes to children with a life-threatening illness.”

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Primeritus Financial Services Annual Agent Partner Event a Success

October 2, 2014

September 2014 Nashville, TN – Primeritus Financial Services, Inc. hosted their 2nd Agent Partner Event in Nashville, TN on September 11th and 12th and had a record turnout. Primeritus’ first Event in 2013 hosted over 100 attendees and this year’s Event doubled that number. The Event took place in Nashville over a two-day span from September 11th through the 12th. Primeritus CEO Chuck Tapp stated, “We were very excited to have such a large turnout this year. By doubling last year’s attendance, it gave us the opportunity to show even more of our agent partners how much we truly appreciate their efforts and hard work. It was fun to entertain all the attendees during the two-day Event and thank them for their partnership. We’re already looking forward to next year’s Event!”

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Primeritus Financial Services Announces Agent Partner Event

August 12, 2014

August 1, 2014 Nashville, TN – Primeritus Financial Services, Inc. has announced their second Agent Partner Event will be hosted on September 11th and 12th at their new corporate office location in Nashville, Tennessee. Primeritus hosted their first event last year with over 100 agent partners in attendance. “We are looking to increase this year’s event size and welcome more agent partners to Nashville,” according to Primeritus Vice President and General Manager, Justin Conners. He continues, “We’re excited for the opportunity to welcome our agent partners back to Nashville and to our new home office. We’re also pleased to have the opportunity to show our agents how much we appreciate their efforts. We continue to grow as an organization and that growth is directly related to the successful relationships we strive for with all of our agency partners.” Primeritus CEO Chuck Tapp adds, “Everyone seemed to really enjoy themselves last … Continued

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Primeritus Financial Services Brings 2013 To A Charitable Close

January 2, 2014

Thursday, January 2, 2014 Nashville, TN – During the last quarter of 2013, employees of Primeritus Financial Services, Inc. were busy campaigning for destitute families needing food with their collections on behalf of Feeding America® Second Harvest Food Bank, and giving special wishes to children with a life-threatening illness through donations to A Special Wish Foundation®. “Primeritus employees participated in an intra-office competition to collect food items for the Feeding America’s Second Harvest Food Bank,” reports Primeritus CEO, Chuck Tapp, “and the response was heartfelt and larger than we anticipated with almost 3,200 food items donated to our local Second Harvest Food Bank chapter. A Special Wish Foundation, Inc. is another organization that is close to our hearts, especially during the holidays,” said Tapp. He goes on to add, “We selected A Special Wish Foundation as one of several charities which we were pleased to have donated to throughout 2013.” … Continued

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Primeritus Financial Services Salutes Agency Partnerships with Special 2-day Agent Event in October

November 8, 2013

Monday, November 4, 2013 Nashville, TN – On October 24th and 25th, Primeritus Financial Services held its first-ever Agent Partner Event for its national agency partners in Nashville, Tennessee, home to the Primeritus Corporate offices. Over 100 agents joined the Primeritus management team and staff for a tour of the new offices, a reception and dinner on the 24th. The agent partners joined the Primeritus staff the following day for a Nashville city tour and business session on board the Music City Queen riverboat on the Cumberland River.

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Primeritus Financial Services Receives Distinguished Community Employer Award

September 9, 2013

Nashville, TN – The Nashville Campus of National College recently awarded a Distinguished Community Employer plaque to Primeritus Financial Services, Inc., a financial management company providing service in areas of automotive finance collections, skip tracing, recovery and remarketing operations. Primeritus Financial Services, Inc., has been instrumental in hiring current students and graduates and has agreed to be an externship site for students enrolled in the campus’s accounting program, so that they can get practical experience in a real financial setting. Natasha Dowell, human resources director for Primeritus explained, “We are seeking a higher caliber of account representatives trained in accounting, customer service and with a strong work ethic.” Dowell continued, “Since National has teamed up with Primeritus, doors have opened for the accounting students of the middle Tennessee campuses—Madison and Nashville—to complete externship hours in a ‘real-world’ financial setting.” Dowell said that the chances of National students finding jobs through … Continued

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Primeritus Financial Services Celebrates Company’s 500,000th Repossession Assignment

July 2, 2013

Nashville, TN – After a year of multiple acquisitions, restructuring and rebranding, Primeritus Financial Services, a leader in recovery management, skip tracing and remarketing services, celebrates the company’s 500,000th repossession assignment. “It’s an exciting time.  Right now, we are proud of our progress and accomplishments over the last sixteen months.  We are truly humbled that our clients believe in us and helped us work through our transitions.  Our management team is looking forward to doing even more – to cement Primeritus as the mainstay among the elite repossession, skip and remarketing service providers in our industry,” said Chuck Tapp, CEO of Primeritus Financial Services.  “Our goal is to celebrate our one millionth repossession assignment well before next July,” stated Tapp. The company stated recently it had acquired seven different business units over the last twelve months, restructured and rebranded these business units under the Primeritus Financial Services, Inc. umbrella; Primeritus … Continued

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Primeritus Financial Services Rebrands Business Segments

May 20, 2013

Monday, May 20, 2013 Nashville, TN – After a year of multiple acquisitions, Primeritus Financial Services, a leader in recovery management, skip tracing and remarketing services, announces the rebranding of several of their business service segments. “Since the acquisitions of USA Recovery and Renovo over the past year, Primeritus has worked with customers and clients to better align their services with the overall strategy of the company. This rebranding is the next step in Primeritus’ evolution and growth in the recovery services, remarketing and skip tracing industries,” said Chuck Tapp, CEO of Primeritus Financial Services. Primeritus Recovery is the trade name assigned to front-end repossession placements.  Servicing auto finance clients via a network of repossession firms and agents across the country, Primeritus is able to centralize, standardize and better manage the repossession process for our clients. Furthermore, “we have made a strategic decision to reduce Primeritus’ involvement in the direct … Continued

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Westlake and Primeritus Announce Partnership

March 19, 2013

Thursday, February 21, 2013 Los Angeles, California – Westlake Financial Services, a full spectrum auto finance company, and Primeritus Financial Services announced their collaborative partnership today. Primeritus provides recovery management and skip tracing services to the automotive industry. Primeritus will assist Westlake with skip-to-locate services for Westlake’s post charge-off collateral accounts. “Primeritus has a solid reputation in the industry by helping companies improve their collection services,” says Ian Anderson, President of Westlake Financial Services. “Westlake is proud to bring on a partner that will help us improve our portfolio by lowering losses and increasing our recovery.” “Westlake and Primeritus share a common vision; to deliver best-in-class service, technology and results for our clients,” says Joe Mappes, Executive Vice President of Primeritus Financial Services. “By utilizing Primeritus SkipMasters, Westlake Financial will reduce their charge-off ratio, increase overall compliance measurements and mitigate losses across their entire portfolio. We are proud Westlake Financial … Continued

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Primeritus Financial Services Acquires Renovo Services

October 26, 2012

Wednesday, October 17, 2012 Nashville, TN – Primeritus Financial Services, a leader in recovery management and skip tracing services, today announced their acquisition of Renovo Services LLC. In passing the torch to Primeritus, Kevin Flynn, former Chairman and CEO of Renovo Services commented, “I’d like to thank the whole team of employees for all they have done to make Renovo Services an industry leader. I would also like to thank the Renovo Services customers for their business and their trust. I believe the combination with the team at Primeritus is a true win for Renovo employees and its customers.” “The completion of this acquisition represents another major step in Primeritus’ evolution and growth in the recovery services and skip tracing industry,” said Cam Hitchcock, Executive Chairman of Primeritus Financial Services. “Primeritus and Renovo will be a great combined entity. By combining our complementary technologies, deep industry expertise, sales channels and … Continued

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Primeritus Financial Services Acquires USA Recovery and Skip Masters

June 18, 2012

Monday, June 18, 2012 Nashville, TN and El Dorado Hills, CA – Primeritus Financial Services, Inc., announces their acquisition of The M. Davis Company, Inc. “We are excited to welcome Matt and his team into the Primeritus family,” remarked Chuck Tapp, CEO of Primeritus. “Matt Davis has built a first-rate organization. Both USA Recovery and Skip Masters have earned an outstanding reputation for client service and integrity in the automotive finance community. The combined entities will further enhance the service offerings and options for both our automotive and non-automotive finance clients.” Based in El Dorado Hills, CA, The M. Davis Co. is a full service, national provider of repossession management, skip tracing, transport and vehicle remarketing services through its USA Recovery and Skip Masters divisions. Matt Davis, CEO of the M. Davis Co., has partnered with Primeritus’ management team in an operational and executive leadership position as Chief Operating Officer. … Continued

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Chuck Tapp, Phil Hanks and Cam Hitchcock Acquire Assets of ASR Nationwide and Rebrand the Company Primeritus Financial Services, Inc.

May 31, 2012

February 27, 2012 Clinton, MS – Chuck Tapp, Phil Hanks and Cam Hitchcock (“Management”) have partnered with a New York based private equity firm to acquire the assets of ASR Nationwide and recapitalize the company for growth.  Management has rebranded the company Primeritus Financial Services, Inc. (“Primeritus”) and will look to leverage their 45+ years of collective industry experience and strong client relationships in the automotive finance industry to pursue an aggressive growth strategy. Chuck Tapp was most recently Vice President at Openlane, Inc., which was acquired by ADESA Inc. in August 2011 and will serve as the Chief Executive Officer of Primeritus.  Prior to Openlane, Chuck held a number of executive positions at leading automotive service providers and financial institutions, which included responsibilities over sales, marketing, operations and remarketing.   Phil Hanks, a long-tenured executive at Manheim that most recently served as Vice President of Renovo Services, LLC upon Renovo’s … Continued

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Primeritus Carries Over Positive Momentum From 2023 With Elevation of Key Executive, Announces Jennifer Turnage as CEO

February 23, 2024

Steve Norwood Named Executive Chairman of the BoardPrimeritus Financial Services, Inc., (PFS), a national leader of repossession management, remarketing, titled services, and skip tracing services to the financial services industry, announced today that Jennifer Turnage has been named Chief Executive Officer. In this role, she will oversee all of Primeritus’ operations. While Steve Norwood has stepped down from the CEO role, he will remain on the Board of Directors and continue to play a pivotal role in developing the management team and key personnel, and fostering valuable client relationships.Turnage joined Primeritus in 2022 to serve as the Chief Financial Officer at the behest of Norwood. One year later, she was promoted to President. Norwood and Turnage have a lengthy history of building successful companies together, and the newly restructured and growing Primeritus is the latest success story for the two longtime executive change agents.In 2005, Norwood co-founded Consolidated Asset Recovery … Continued

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