Author Archives: Savannah Gibson

Primeritus Financial Services Welcomes Jeremy Hester to Strategic Sales Team

December 17, 2025 | Press Release

Remarketing and repossession veteran brings 21 years of experience to nationwide providerPrimeritus, a provider of recovery, skip-tracing and remarketing services to the finance community, announces the hiring of Jeremy Hester. Hester joins the Strategic Sales team as Senior National Strategic Sales Executive and his day-to-day will see him liaising with major auto-lender clients, supporting Primeritus’ history of excellent customer satisfaction, managing partnerships with new and existing business, and more. He will report to Misty Carson, Senior Vice President of Strategic Sales.“At Primeritus, our success has always been driven by people and relationships and Jeremy’s deep industry experience and reputation for integrity and partnership align perfectly with our culture and our vision for the future,” said Jennifer Turnage, chief executive officer of Primeritus. “As we continue to grow and evolve, having leaders like Jeremy join us underscores our commitment to building strong relationships and delivering unmatched value to our clients and … Continued

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Shaping the Future of Recovery Operations: Data-Driven and Connected

November 14, 2025 | White Papers

IntroductionThank you for your interest in Shaping the Future of Recovery Operations: Data-Driven and Connected. If you couldn’t join us live, here is a quick look at discussion around trends in automation, reporting and analytics, systems integration and cross-functional best practices with our panel.Primeritus organized a webinar on October 30th, featuring a panel of industry experts with a discussion focused on creating smarter, faster, and more connected operations. Participants included individuals representing stakeholders in each sector of the repossession industry.Meet the PanelKayla Bradley – Sr. Director of Vendor Operations, Primeritus Financial Services, Inc.Tammy Freeland-Cleveland – Assistant Customer Account Manager, American Honda Finance CorporationMike Ruggiero – SVP of Revenue and Relationships, AKUVOJohn Newberry – CEO, Eagle Eye RecoveryEmerging Trends in AutomationAutomation Powering EfficiencyThe repossession industry is ever changing, and currently we are tracking emerging trends in automation. The biggest impact trends we are seeing are agent auto-assignments, increased pre-approvals, and evolving … Continued

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Behind the Skip: Tools, Tactics, and Trends

October 7, 2025 | White Papers

IntroductionThank you for your interest in Behind the Skip. If you couldn’t join us live, here is a quick look at trends and tactics that our expert panel shared to help everyone in the business work with greater efficiency.The skip and recovery industry is a shifting landscape demanding. Primeritus organized a webinar on September 11th, featuring a panel of industry experts with a discussion focused on maximizing the efficiency of the skip tracing sector. Participants included individuals representing stakeholders in each step of the skip tracing process.Meet the PanelShannon Looney – Sr. Director, Skip Operations, Primeritus Financial Services, Inc.Craig Tackett – Director of Client Relations and Business Development, NAR Services, Inc.Nicholas Tornabene – Senior Account Executive, IDIEvolution of Skip TracingFrom Paper Files to Artificial IntelligenceThe evolution of skip tracing over the past 20 years has taken us from traditional paper records all the way to the introduction of artificial intelligence. … Continued

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Repo RealTalk: Aligning Agents, Lenders, and Forwarders for Success

July 23, 2025 | White Papers

IntroductionKey Takeaways from Our Recent Industry WebinarThank you for your interest in Repo RealTalk. If you couldn’t join us live, here’s a quick look at the trends, challenges, and opportunities our expert panel shared to help everyone in the asset recovery cycle work smarter, stay compliant, and succeed together.The recovery industry is a shifting landscape demanding increased alignment from all parties. Primeritus organized a webinar on June 26, featuring a panel discussion on strategies for aligning agents, lenders, and forwarders. Participants included individuals representing each group of stakeholders in the auto repossession sector.Meet the PanelAmanda Little – Vice President, Operations, Primeritus Financial ServicesLauren Sawicki – Specialty Collections & Repossession Vendor Manager, Nissan Motor Acceptance CorporationKenneth Johnston – Account Manager, American Honda Finance CorporationMarcus Potter – President, NARS ServicesMarket Overview and Key TrendsThe Repossession Landscape: Still Essential, Rapidly EvolvingRecent developments in the first half of 2025 highlight several key trends within … Continued

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